RETURN POLICY
Returns or replacement made simple!  For hygienic and safety purposes, adult intimate novelties can only be returned if product is defective and/ or in unopened original packaging. Defective products must be reported within 5 business days of receipt by emailing: [email protected] for return instructions and whether or not you would like a replacement.

The defective product must be returned and received within 15 business days of receipt and be with original packaging before a replacement is sent out at no charge. Sales and/or clearance merchandise is not returnable.

Returns on apparel must be reported within 5 business days of receipt by emailing: [email protected] for return instructions. Items must be received within 15 business days of receipt of order. Returns are only accepted on apparel that has not been worn, washed, damaged or tags removed and must be in original packaging. Upon receipt of unused apparel, a full credit (less shipping and handling) will be subject to a 15% restocking fee. Sales and/or clearance merchandise is not returnable.

Written inquiries and requests to: P.O. Box 341, Conifer, CO 80433. Please note that return packages will NOT be accepted at this address.